FAQ's

Frequently Asked Questions

What areas do you currently deliver to?

We currently deliver within Illinois, primarily serving the greater Chicago suburbs. Please check our service area on the website before placing an order.

Is there a minimum order amount for home delivery?

Yes, we do require a minimum order value for free home delivery. Details on the exact minimum can be found during the checkout process.

Can I return fresh vegetables or frozen products?

Unfortunately, fresh vegetables and frozen items are excluded from our returns policy due to safety and quality control concerns.

What should I do if I receive a damaged product?

If any product arrives damaged or faulty, please contact us immediately via email or phone. We will ask for photographic proof and guide you through the replacement or refund process.

Do I need to create an account to shop?

Yes, to place an order you’ll need to create an account. This helps us keep track of your purchases and provide better service.

What payment methods do you accept?

We accept all major credit card, debit card, PayPal, zelle and Apple Pay. All payments must be made online at the time of placing the order.

Can I edit or cancel my order after placing it?

Orders can be canceled or edited before they are dispatched. Please contact customer service as soon as possible for assistance.